Legal

Privacy Policy

How Cloyes collects, uses, and discloses your personal information when you use our website or interact with us.

Last Updated: January 2026

Cloyes Gear and Products, Inc. (“Cloyes” “we” “us” “our”) is committed to protecting your privacy. Therefore, we provide this privacy policy (this “Privacy Policy”), which explains how Cloyes collects, uses, and discloses your Personal Information (as defined below) when you access our website (https://cloyes.com) (our “Website”) or otherwise interact with us.

Categories of Personal Information We Collect
How We Utilize Your Personal Information
To Whom We Disclose Personal Information
Retention of Personal Information
Links to Third-Party Websites
Children’s Personal Information
U.S. State-Specific Privacy Rights
Changes to This Privacy Policy
Contact Us

1. Categories of Personal Information We Collect

We may collect or receive the following categories of “Personal Information” (i.e., information that identifies, relates to, describes, is linked to, is reasonably capable of being associated with, or could reasonably be linked to, directly or indirectly, any individual or household) from you or automatically when you use the Website.

i. Identifiers and Contact Information: Such as name, phone number, postal address, email address and role.

ii. Communications: Information you provide to us when you contact us via phone, email or mail, or register for one of our events, including the contents of the communication.

iii. Website Usage and Device Information: Our Website utilizes cookies and various tracking technologies, including third-party cookies and tracking technologies, through which we may automatically collect information about your device and browser, such as your IP address (which is used to derive your approximate location), browser type, device type and operating system and your interactions with our Website, such as browsing behaviors (e.g., which pages you view, when, how often and in what order, the amount of time you spend on a page and referring and exit pages), interactions (e.g., button clicks, form submissions) and conversion data.

iv. Information You Provide to Us: We may also receive additional information that you choose to provide to us.

2. How We Utilize Your Personal Information

Cloyes may utilize your Personal Information for the following purposes:

i. Provide and Improve Our Website, Products and Services. To provide you with and improve our Website, products and services, including to optimize your experience on our Website.

ii. Communication: To contact or communicate with you and respond to your inquiries.

iii. Email Marketing: To send you marketing emails, which you can opt out of at any time by following the instructions in those communications. Please note that even if you opt out of receiving marketing emails, we may still send you transactional or relationship emails.

iv. Analytics and Advertising: We use cookies and other tracking technologies, including third-party cookies and tracking technologies, to understand how visitors engage with our Website and to aid our marketing objectives.

v. Legal Reasons. To (i) comply with applicable laws, regulations, legal processes or governmental requests; (ii) participate in civil discovery, litigation or other legal proceedings; (iii) investigate potential violations of or enforce our policies, including this Privacy Policy; (iv) safeguard our rights and property and the security or integrity of our services; or (v) protect Cloyes, you, or the public from harm or from potentially prohibited or unlawful activities.

vi. Consent: We may use your Personal Information with your consent.

3. To Whom We Disclose Personal Information

Cloyes may disclose your Personal Information to the following:

i. Service Providers: We may disclose your Personal Information to our service providers that perform services on our behalf.

ii. Affiliates: We may disclosure your Personal Information to our affiliates for the purposes described in this Privacy Policy and for our internal administrative and business purposes.

iii. Analytics and Advertising Providers: We may share your Personal Information with our analytics providers (such as Google Analytics), and advertising providers, that assist us with website analytics and advertising, respectively. These providers may receive information about your device and your activities on our Website through third-party cookies and trackers. To opt out of our use of third-party cookies and trackers, please visit our cookie management tool. Click here for information on how Google utilizes your Personal Information when you use our Website.

iv. Third Parties for Legal Reasons: We may disclose your Personal Information to third parties if we believe doing so is reasonably necessary to: (i) comply with applicable laws, regulations, legal processes or governmental requests; (ii) participate in civil discovery, litigation or other legal proceedings; (iii) investigate potential violations of or enforce our policies, including this Privacy Policy; (iv) safeguard our rights or property or the security of our services; or (v) protect Cloyes, you, or the public from harm or from potentially prohibited or unlawful activities.

v. Participants in Change of Control Transactions: We may disclose your Personal Information to potential or actual purchasers, their representatives, or others involved in any sale, merger, acquisition, or other change of control of all or part of Cloyes’ assets, bankruptcy proceedings or similar proceedings, including during negotiations thereof.

vi. Third Parties With Your Consent: We may disclose your Personal Information to other third parties with your consent.

4. Retention of Personal Information

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. In determining how long to retain Personal Information, we consider several factors, including: (i) our relationship with you; (ii) our legal obligation to preserve certain data; (iii) any preference you have provided regarding retaining your Personal Information; and (iv) whether continued retention is permitted or advisable in light of our legal position.

5. Links to Third-Party Websites

Our Website may provide access or links to other websites, including links to third-party websites that provide resources and content to you. This Privacy Policy only covers the websites operated by or for Cloyes. Your use of third-party websites is at your own risk. We do not control, endorse, or take responsibility for the content or privacy practices of third-party websites. We encourage you to read the privacy policies of the third parties that provide those websites.

For clarity, information you provide to third-party websites is subject to the applicable third party’s terms and policies, including its privacy policies. We do not control how such third parties collect, use, or manage your information. By using third-party websites, you understand and agree that the third-party providers may collect, use, and disclose information about you, and that we are not responsible for their handling of any information you submit to them.

6. Children's Personal Information

Our Website is not directed towards children under the age of 18. Cloyes does not seek or knowingly collect Personal Information from children under the age of 18. If we discover that a child under the age of 18 has provided us with Personal Information, we delete such information from our systems. If you are a parent or guardian and you are aware that your child under the age of 18 has provided us with Personal Information, please contact us immediately at privacyinquiry@cloyes.com.

7. U.S. State-Specific Privacy Rights

Certain U.S. state laws require us to notify you of (i) the categories of Personal Information we collect about you, (ii) the purposes for which we collect and use such Personal Information, (iii) whether we “sell” or “share” such Personal Information, and (iv) the length of time we intend to retain each category of Personal Information, or if that is not possible, the criteria we use to determine our retention periods, amongst other relevant information. This Privacy Policy contains such information in this section and in the sections entitled Categories of Personal Information We Collect, How We Utilize Your Personal Information, To Whom We Disclose Personal Information and Retention of Personal Information. Please carefully read this Privacy Policy, as well as any other terms provided to you at or before the collection of your Personal Information.

Subject to certain exceptions, residents of certain U.S. states may have additional rights regarding their Personal Information. Depending on your state of residence, your rights may include the right to:

i. Access: Right to access the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which that Personal Information was collected; our business purpose for collecting such Personal Information; and the categories of third parties to whom we have disclosed such Personal Information.

ii. Data Portability: Right to request a copy of the Personal Information that you provided to us in a portable and, to the extent technically feasible, readily usable format.

iii. Correct: Right to request the correction of inaccurate Personal Information that we maintain about you.

iv. Delete: Right to request that we delete Personal Information that we maintain about you, subject to certain exceptions.

v. Opt Out of Profiling: Right to opt out of “profiling” in furtherance of a decision that produces a legal or similarly significant effect.

vi. Opt out of sales, sharing, and targeted advertising: Right to opt out of the sale of your Personal Information or sharing or processing of your Personal Information for purposes of targeted advertising. Cloyes uses third-party cookies and tracking technologies to share certain information with third parties for analytics and advertising purposes. You may opt out of any sale of your Personal Information or sharing or processing of your Personal Information for purposes of targeted advertising by clicking “Your Privacy Choices” and opting out of the use of third-party cookies and tracking technologies on our Website for analytics and advertising purposes. Additionally, residents of certain states may opt out of the “sale” or “sharing” of their Personal Information or the processing of their Personal Information for purposes of targeted advertising by utilize the Global Privacy Control (“GPC”). For information on how to download and use GPC, please visit https://globalprivacycontrol.org/. If you use different browsers or devices to access our Website, your settings for cookies and tracking technologies may need to be resubmitted. Please note that our website does not respond to “do not track” signals.

We will not discriminate against any consumer who exercises their rights listed above. If you would like to submit a request regarding your Personal Information, you may (i) email privacyinquiry@cloyes.com or (ii) call 888-798-4955. When contacting us, please specify the right you wish to exercise and your state of residence. We will acknowledge your request within 10 business days. Within 45 calendar days, we will either provide a substantive response or notify you that an extension is required (of up to an additional 45 calendar days), which will include the reason for the extension.

A request related to your Personal Information may only be made by you or an authorized agent designated by you. You may designate an authorized agent to submit a request on your behalf by giving the authorized agent your written permission (including power of attorney) and taking steps to verify your identity directly with us.

To process your request, we must be able to verify your identity or, where applicable, the authority of your authorized agent. To verify your identity, we will require that you (1) provide to us at least two pieces of Personal Information that we already have in our possession or (2) give a declaration as to your identity under penalty of perjury. We will use the Personal Information you provide solely to verify your identify.

If we deny your request, residents of certain states may have the right to appeal our decision by replying directly to the denial notice or emailing your appeal to privacyinquiry@cloyes.com.

California’s Shine the Light Law

California’s Shine the Light Law permits California residents to request, annually and free of charge, information from us about our disclosure of their Personal Information to third parties for such third parties’ direct marketing purposes. We do not disclose your Personal Information to third parties for such purposes.

8. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time in our sole discretion. Any such updates or revisions will be effective as of the “Last Updated” date listed above, and we will notify you of any material updates or revisions. Please review this page periodically for the latest version of our Privacy Policy. Your continued use of our Website after the “Last Updated” date will signify your acknowledgment and acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or a request relating to your Personal Information, please contact us at privacyinquiry@cloyes.com or at the following address:

3905 Ayers Rd
Ft Smith, Arkansas 72908

Cookies

Definitions

Cookies are short fragments of text (letters and/or numbers) that allow the web server to store information about the client (the browser) to be reused during the same visit to the site (session cookies) or later, even after several days (persistent cookies). According to user preferences, the cookies are stored from a single browser onto the specific device used (computer, tablet, smartphone).

Similar technologies, such as, for example, web beacons, clear GIFs and all forms of local storage introduced with HTML5, can be used to gather information on user behavior and the use of services. Later in this document we will refer to cookies and all similar technologies by simply using the word “cookies”.

Third Party Cookies

When visiting a website, cookies can be received both from the site visited (“first-party cookies”) and from sites managed by other organizations (“third-party cookies”). A good example of this are the “social plugins” for Facebook, Twitter, Google+ and LinkedIn. They are parts of the visited page that are directly generated by the above sites and integrated in the host site. The most common use of the social plugins is aimed at sharing contents on the social networks.

The presence of these plugins involves the transmission of cookies from and to all the sites managed by third parties. The processing of information gathered by “third parties” is ruled by the information notes you should refer to. For an improved transparency and convenience, the web addresses corresponding to the information notes and methods to manage the cookies are listed below.

Facebook information note: https://www.facebook.com/help/cookies/
Facebook (configuration): access your own account. Privacy section.
Twitter information notes: https://support.twitter.com/articles/20170514
Twitter (configuration): https://twitter.com/settings/security
LinkedIn information note: https://www.linkedin.com/legal/cookie-policy
LinkedIn (configuration): https://www.linkedin.com/settings/
Google+ information note: http://www.google.com/intl/en/policies/technologies/cookies/
Google+ (configuration): http://www.google.com/intl/en/policies/technologies/managing/

Google Analytics

The Cloyes site also includes specific components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These are also third-party cookies collected and managed anonymously to monitor and improve the host site performance (performance cookies).

Google Analytics uses “cookies” to collect and analyze anonymously information (including user’s IP address) on how the Cloyes website is used. This information is collected by Google Analytics, which processes it in order to draw reports for Cloyes. This site does not use (and does not allow third parties to use) Google analysis tool to monitor or collect personal identification information. Google will not link IP addresses to any other data held by Google nor will it associate an IP address with the identity of a user. Google may also disclose this information to third parties where required by law or in cases where the said third parties process the aforementioned information on behalf of Google.

For further information please follow the link indicated below:
https://www.google.com/intl/en/policies/privacy/partners/

The user can selectively disable the action of Google Analytics installing on their browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below:
https://tools.google.com/dlpage/gaoptout

Cookie Duration

Some cookies (session cookies) remain active only until the browser is closed or the user logs out. Other cookies “survive” after the browser is closed and are also available for future visits of the user. These cookies are known as persistent and their duration is set by the server at the time of their creation. In some cases, a deadline is set, whereas sometimes the duration is unlimited.

Cookie Management

The user can decide whether to accept the cookies or not by using the settings on their browser. “Third-party” cookie deactivation does not jeopardize navigation in any way. Setting can be defined specifically for different websites and web applications. Furthermore, the best browsers allow the user to define different settings for “first-party” and for “third-party” cookies. For example, the Tools > Options > Privacy menu in Firefox gives access to a control panel where the user has the option to accept or reject the different types of cookies and remove them.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at info@cloyes.com